1. Introduction

Saathy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proactive AI copilot service ("the Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

Account information (name, email address, password)
Profile information and preferences
Communication data when you contact us
Feedback and survey responses

2.2 Information from Connected Platforms

When you connect third-party platforms to Saathy, we collect data from those platforms, including:

Slack: Messages, channels, reactions, and workspace metadata
GitHub: Repositories, pull requests, issues, commits, and code reviews
Notion: Pages, databases, and workspace content
Jira: Issues, projects, sprints, and workflow data
Linear: Issues, projects, cycles, and team data
Google Calendar: Meeting schedules and event details

2.3 Automatically Collected Information

We automatically collect certain information when you use the Service:

Device and browser information
IP address and location data
Usage patterns and interaction data
Log data and error reports

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve the Service
To generate personalized action suggestions using AI
To correlate and synthesize information across connected platforms
To send you notifications and updates about your work
To respond to your comments, questions, and support requests
To monitor and analyze usage trends and preferences
To detect, prevent, and address technical issues and security threats
To comply with legal obligations

4. AI and Data Processing

Saathy uses artificial intelligence, including large language models, to process your data and generate actionable suggestions. Specifically:

Your data is processed by AI models to identify patterns and generate recommendations
We use OpenAI's GPT models for natural language processing and suggestion generation
Vector embeddings are created to enable semantic search and context correlation
AI processing occurs in secure, encrypted environments

We do not use your personal data to train our AI models without your explicit consent.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, AI processing, analytics)
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights and safety
With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Secure development practices and code reviews
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a portable copy of your data
Objection: Object to certain processing of your information
Restriction: Request restriction of processing
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@saathy.ai.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information. These include:

Essential Cookies: Required for the Service to function properly
Analytics Cookies: Help us understand how users interact with the Service
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place, such as standard contractual clauses or other approved mechanisms.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@saathy.ai
Legal Inquiries: legal@saathy.ai